FAQs

For pearls and gemstones items, we can custom-make the necklaces and bracelets  at your request but subject to stock availability. Special orders and requests for lengthening necklaces and bracelets do have additional costs that will be confirmed with you before the item is made.

Our customers are offered to choose a wide range of pearls with excellent quality: South Sea Cultured Pearls, Tahitian Cultured Pearls and Fresh Water Cultured Pearls.

Peals are come with different shade of colours which are the natural colours with different Oysters and Mussels.

• South Sea Cultured Pearls – white, silvery white, warm white and golden colour.
• Tahitian Cultured Pearls – grey, silvery grey, dark grey, black green, dark green, green and chocolate colours.
• Fresh Water Cultured Pearls (no bead and beaded) – white, warm white, lavender and champagne colours.
• Japanese Akoya Cultured Pearls – white, warm white, pinkish white, silvery, light grey and golden colours.

Yes, You can always mix and match the pearls for your unique pieces. We can custom-make the pearl strand at you request but subject to stock availability.

Baroque pearls are pearls with an irregular non-spherical shape. Shapes can range from minor aberrations to distinctly ovoid, curved, pinch or lumpy shapes.

Keshi pearls are pearls grown with two generations.  The 1^st generation is usually grown with an organic gelatinous nucleus. These cultured pearls are not introduced into the pearl market but only created to produce an inflated pearl sac. The pearl sac usually takes 9-12 months to form. Then a pearl oyster operating technician will remove the pearl sac from the original oyster and insert it into another oyster to form 2^nd generation, usually takes 12-18 months to deposit good nacre thickness. The 2^nd generation pearls contain a baroque shaped bead from the 1^st generation. This is why we called it two generations’ pearl.

In recent years, pearl farmers also produce 1st generation Keshi Pearls from Akoya and South Sea Pearls as some customers like the tiny little pearl jewellery.

Pearls are delicate and handle with care after wearing:

a) Protect your pearls –
Pearls can be damaged by contact with certain chemicals such as hairspray, perfume, cosmetics, sun block, chlorine bleach, vinegar and ammonia which will dull the luster of a pearl and eventually damage its surface.  Always put your pearls jewellery on after spraying perfume or hairspray and keep the pearls separate from other chemicals.

b) Clean your jewellery –
Wipe and clean the pearls with a jewellery cleaning cloth to remove the body oils and dirt after wearing it. Never soak the strand of pearls in water as it will damage the silk thread or wire. For pearls set with gold or silver like earrings, pendants, bracelets and rings, you can use dish detergent mix with water to clean the metal part but not the pearls as chemical will always diminish or destroy the lustre.
After cleaning, please use a towel or cloth to pat dry the pearls or diamond jewellery and store them in the box or pouch.

c) Storing your pearls –
Keep pearls separate from hard or sharp jewellery items that may scratch them. Store the pearls in a soft pouch or soft lined jewellery bag / box.  Do not store the pearls in an airtight bag to prevent cracking as pearls need moisture.

d) Restringing your pearls –
If pearls are worn often, they should be restrung approximately once a year if it is needed.

e) Do not wear pearls under hot shower or in the pool:
Although pearls are from the sea or lake, you cannot wear it under hot shower or in the pool as hot water and chlorine will diminish the lustre.

f) Do not use toothpaste to clean your diamonds and gold jewellery:
Toothpaste may scratch the diamonds and gold jewellery and leave the jewellery with the fine lines mark.  You can soak the diamond or gold jewellery in the warm soapy water and use a small soft brush to remove the dirt and grease. Alternately, you can clean the piece with a gold jewellery cleaning cloth.

g) For cleaning the silver jewellery without rhodium plating:
Silver jewellery without rhodium plating is easy to tarnish so you can use silver cleaning cloth or silver cleaning cream to polish the jewellery.

To be identified as natural gemstones, the materials must not be man-made and must possess beauty, durability and rarity. They include minerals, certain rocks and biological gem materials.

a) Mineral – a homogeneous substance produced by the processes of inorganic nature, having a chemical composition and physical properties which are constant within narrow limits.  Its structure is usually crystalline such as diamond, spinal, amethyst, peridot, sapphire, ruby, topaz, quartz, etc..

b) Certain rocks such as lapis lazuli, labradorite, moonstone, amazonite, obsidian in cut and polished form are used to make jewellery.

c) Biological gem materials include pearls, amber, coral, ivory, jet, etc.

We, gemologists, don’t call the man-made stones as created gemstones. They are synthetic stones.  Gemstones produced under laboratory or industrial conditions from the same chemical ingredients as the natural gems and having the same major properties as their natural counterpart’s, e.g. synthetic emerald, synthetic ruby and sapphire.

Certainly, as gemologists, it is our obligation and duty to disclose the treatment to our customers.
There are certain commonly known treatments used in the jewellery industry such as heating, oiling, waxing, irradiation, Dying, impregnation and staining, etc.

Some treatments are permanent, but others are not. For example, heat treatments can go either way, because they create permanent color changes in some gems and temporary changes in others.

Always ask if the jewellery you are interested in purchasing contains treated gemstones. If it does, ask which treatments were used and if those treatments are guaranteed to be permanent.

Rhodium comes from the platinum family. It is a chemical element that is a rare, silvery-white, hard and chemically inert transition metal. It is resistant to corrosion and tarnish which make it perfect for jewellery plating.

Rhodium plating is a special process that gives white gold or silver jewellery a more vibrant, deeper look and makes it appear to be brighter, richer and more lustrous.  A Rhodium plated finish looks so good that it may lead people to mistake Rhodium plated silver for white gold.

Pure gold is yellow in colour and is then mixed with other metal to create white gold. White gold is then plated with rhodium which gives a bright appearance.
White gold is actually White Yellow Gold.

Gold-filled is a solid layer of gold bonded with heat and pressure to a base metal of brass.
The high quality gold-filled pieces have the same appearance as gold. Gold-filled jewellery is only available in yellow gold.

A birthstone is a gemstone, usually in the form of personal jewellery and often designed as a ring, pendant or earring.  Each stone is traditionally associated with various qualities that symbolise the month of birth.

The most common gemstones used for birthstone for the month

Here are the most popular diamond shapes below:

CVD Diamonds are lab grown diamonds. CVD is an acronym for Chemical Vapor Deposition. This means that a material is deposited from a gas onto a substrate and the chemical reactions are involved.

a) Find the ring for your intended ring size and measure the inside diameter and choose the closet measurement to the chart below in Q.19 to find your ring size.

b) If you cannot get the ring, use a piece of string or dental floss and wrap it around the base of your finger. Use a pen to mark the point on the string where the end meets then use a millimeter gauge or ruler to measure the string and take it to the jeweller and they will be able to determine the ring size from your marking. Or simply ask the jeweller to measure your finger with the ring sizer measuring tool.